Terms & Conditions

By using Gropo, you agree to the following Terms & Conditions. These terms apply to all users including business owners, vendors, customers, and visitors using our listing services, mini websites, and automation tools.

1. Acceptance of Terms

By creating an account, using our services, or accessing the Gropo website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Services Provided

Gropo offers the following services:

• Business listings & discovery platform
• Mini website builder with customizable templates
• WhatsApp automation, smart agents & follow-up tools
• Deal promotion and customer engagement features
• Poster creation and sharing system

3. User Responsibilities

As a user, you agree to:

• Provide accurate business information
• Use the platform legally and ethically
• Avoid uploading copyrighted or harmful content
• Not misuse automation features to spam or harass others
• Ensure your mini website content follows Indian laws

4. Account & Access

You must keep your login details confidential. You are responsible for any activity that occurs under your account.

5. Mini Website Conditions

• Business details provided by you will be publicly visible.
• Gropo reserves the right to remove illegal or harmful content.
• Your selected template, colors, and branding remain your choice.

6. Automation Tool Usage

When using WhatsApp automation or AI tools:

• You must follow WhatsApp Business policies.
• Gropo is not responsible if WhatsApp bans/limits your number.
• You cannot use auto-messaging for fraud, misleading claims, or harassment.

7. Payments & Subscriptions

Certain services (such as automation tools and premium templates) may require paid subscriptions.

• All payments are secure and processed via trusted gateways.
• Subscription fees are non-refundable unless covered by our Refund Policy.
• Non-payment may result in service suspension.

8. Content Ownership

• You own the content you upload (photos, business details, etc.).
• Gropo owns platform design, templates, code, and features.
• You cannot copy our templates, UI, or automated workflows for reselling.

9. Limitation of Liability

• Gropo is not responsible for losses caused by downtime, internet issues, or WhatsApp limitations.
• We do not guarantee leads, sales, or business growth.
• We are not liable for customer disputes between vendors and buyers.

10. Third-Party Tools

Gropo integrates with third-party services (e.g., WhatsApp API, payment gateways). Their individual terms & policies also apply.

11. Termination of Service

We reserve the right to suspend or terminate accounts that:

• Violate these terms
• Upload harmful or illegal content
• Abuse automation or spam customers

12. Changes to Terms

We may update these Terms & Conditions occasionally. Updates will be posted on this page.

13. Contact Information

For questions or concerns:

Email: gropo.site@gmail.com
Website: gropo.in
phone: +91 8148237839