Privacy Policy

Welcome to Gropo. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, apps, automation services, mini websites, and business listing tools.

1. Information We Collect

We collect the following types of information when you use Gropo:

• Personal Information: Name, phone number, email address, business details, location.
• Business Information: Shop details, photos, services, pricing, location, timings.
• Automation Data: WhatsApp automation data, appointment logs, follow-up data.
• Device Information: IP address, browser type, device type.
• Payment Information: Collected through trusted gateways like Razorpay/Stripe. (We do NOT store card or UPI details.)

2. How We Use Your Information

• To create your mini website and business listing.
• To provide WhatsApp automation, reminders, appointment confirmations.
• To improve our tools, templates, and customer experience.
• To send alerts about orders, bookings, updates, or support messages.
• To prevent fraud and maintain secure operations.

3. Sharing Your Information

We do NOT sell your data. We only share your information with:

• Trusted third-party automation tools
• WhatsApp Business API partners
• Payment gateways (for transactions only)
• Cloud hosting providers

4. Your Rights

You can request:

• To update or correct your information
• To delete your account
• To download your stored data

5. Data Security

We follow industry-standard security practices including:

• SSL encryption
• Secured servers
• Access control & authentication layers
• Regular security audits

6. Cookies & Tracking

We use cookies to improve user experience, remember preferences, analyze traffic, and support login sessions.

7. For Mini Website Users

If you create a mini website using Gropo templates, your public business data (photos, contact, services, timings) may be visible publicly.

8. WhatsApp Automation & AI Tools

When you use our WhatsApp smart agent, your messages may be processed by AI to deliver replies, follow-ups, reminders, and broadcast messages.

9. Refunds & Payments

All paid subscription fees for automation tools, mini website, or listing services are subject to our Refund Policy.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page.

11. Contact Us

If you have questions, contact us at:

Email: gropo.site@gmail.com
Website: gropo.in
phone:+91 8148237839